Where can you find the BIOS version ID?

1.   ?    System properties
2.   ?    BIOS setup screens
3.   ?    Motherboard manual
4.   ?    On the back of the computer

What must you do after replacing the CMOS battery?

1.   ?    Use FDISK
2.   ?    Flash the BIOS
3.   ?    Set the date and time
4.   ?    Format the hard drive

Which is not a valid AMD CPU?

1.   ?    K6
2.   ?    K5
3.   ?    K8
4.   ?    Athlon

If the computer suddenly restarts and lights flicker which event probably occurred?

1.   ?    Electrical sag
2.   ?    Electrical surge
3.   ?    Prolonged power outage
4.   ?    Power overload and circuit shutdown

In the middle of printing several print jobs to a networked dot matrix printer the power goes out. When power is restored you are unable to get any print jobs from the printer. What should you do to continue printing on this device?

1.   ?    Hit the reload button on the printer
2.   ?    Delete existing print jobs from the printer buffers
3.   ?    Print the documents from a different PC on the network
4.   ?    Click the print command several times until the buffer clears

The user says that after downloading a program from the internet the computer will not boot. What is the first thing to ask the user?

1.   ?    Were any modem errors were reported
2.   ?    If the network used for internet access.
3.   ?     Did you scan the file for viruses before you opened it
4.   ?    Was the downloaded software compatible with your system

Which AT command is used to reset your Modem's configuration?

1.   ?    AT
2.   ?    ATD
3.   ?    ATH
4.   ?    ATZ

When you boot up your computer the light on the diskette drive lights up and stays lit. What does this mean?

1.   ?    Disk is in the drive
2.   ?    No disk is in the drive
3.   ?    The data cable is installed backwards
4.   ?    The diskette drive is functioning properly

What is the first step in diagnosing a completely dead computer that was working fine the day before?

1.   ?    Test the power supply
2.   ?    Replace the CMOS battery
3.   ?    Check the AC outlet for voltage
4.   ?    Reseat the hard drive cable controller

Which symptoms would the initial POST not identify?

1.   ?    Bad memory location
2.   ?    ROM BIOS configuration failure
3.   ?     A stuck key or defective keyboard
4.   ?    A RAM chip that fails at high temperature

What best describes the time it takes CRT's electrons beam to paint the screen from top to bottom in a monitor?

1.   ?    Dot pitch
2.   ?    Interlacing
3.   ?    Video RAM
4.   ?    Refresh Rate

Which type of connector do analogue modems use?

1.   ?    AUI
2.   ?    BNC
3.   ?    RJ-11
4.   ?    RJ-45

You would have to enable int 13h support on an SCSI controller card in order to use which device?

1.   ?    Scanner
2.   ?    Bernoulli
3.   ?    Tape device
4.   ?    Bootable CD-ROM

Which device would you plug into an AGP slot?

1.   ?    Hard drive
2.   ?    Serial port
3.   ?    Video card
4.   ?    External storage device

What does memory mapped I/O do?

1.   ?    Maps IRQ's to PCI interface cards
2.   ?    Acquires a unique ID for each memory module
3.   ?    Duplicates the contents of the ROM BIOS into RAM.
4.   ?    Uses the same address space for memory locations and peripheral devices