What program is used to edit a text file when a PC starts at the command prompt only?

1.   ?    Edit
2.   ?    Write
3.   ?    Notepad
4.   ?    WordPad

Which of the following is a valid entry in the CONFIG.SYS?

1.   ?    PROMPT$P$G
2.   ?    PATH=C:\WINDOWS
3.   ?    EMM386=HIMEM.SYS
4.   ?    DEVICE=C:\WINDOWS\HIMEM.SYS
   

How does Windows 95 store compressed data?

1.   ?    as .ZIP files
2.   ?    in a hidden subdirectory
3.   ?    Copies each file on a host drive
4.   ?    Compressed volume file

A user is using multiple monitors in Windows 98 and states that a mouse can only be used with the primary monitor. The problem is that the user is in an MSDOS based program. How should the MSDOS program be run?

1.   ?    In full screen mode
2.   ?    With a high refresh rate
3.   ?    In protected screen mode
4.   ?    With high resolution in use

Which domain name qualifies to universities and colleges?

1.   ?    .cc
2.   ?    .ws
3.   ?    .org
4.   ?    .edu

What is a static IP address?

1.   ?    DHCP client.
2.   ?    A permanently assigned address
3.   ?    One that must be grounded before use
4.   ?    One that was generated by a capacitor

What is the first step you should take to connect to a shared printer over your network?

1.   ?    From the Control Panel choose connect to network printer
2.   ?    From Windows Explorer choose connect to a network printer.
3.   ?    From the Printers folder double click, add printer and choose network printer
4.   ?    From Control Panel select add new hardware and choose network printer

How do most of FTP servers authenticate users?

1.   ?    Securely
2.   ?    Nominally
3.   ?    Individually.
4.   ?    Anonymously.

A customer use a Windows 98 machine with a 20BG hard drive formatted with FAT32 and tries to install an old DOS program but gets an error message that there is not enough space on the hard drive. According to the drive properties more than 12GB free space is remaining on the drive. What is wrong?

1.   ?    Windows 98 is not reporting free space properly
2.   ?    The DOS program does not recognize a FAT32 partition
3.   ?    Windows 98 does not support any legacy DOS programs
4.   ?    The partitions on the primary hard drive are not set to active

A client calls and tells you that while he was installing Windows 98 the system files could not be updated and the system hung. What should be disabled in order to install a system upgrade?

1.   ?    Drive compression
2.   ?    Fast booting the BIOS.
3.   ?    Antivirus feature in the BIOS
4.   ?    Plug and Play in the BIOS

The system you are working on continues to hang just after Windows logo appears. You suspect that the application in the start up folder is causing the problem.
Which key can you hold down after seeing the Windows logo to stop the application in the start up folder from executing?

1.   ?    ALT
2.   ?    ESC
3.   ?    CRLT
4.   ?    SHIFT

A client calls you and says that the files have been deleted from the removable drive and the customer wants to recover them. However the files are not in the recycle bin. What can be the cause of this problem?

1.   ?    Removable hard drive data is corrupt
2.   ?    Removable hard drive is in sleep mode
3.   ?    Removable hard drive is a compressed drive
4.   ?    Files on the removable hard drive are deleted immediately

A Windows 95 user reports receiving a "Missing or Bad command.com" error after she modified the root directory. Where can a duplicate copy of command.com be found?

1.   ?    C:\DOS\COMMAND.COM
2.   ?    C:\WINDOWS\COMMAND.COM
3.   ?    C:\PROGRA¬1\COMMMAND.COM
4.   ?    C:\WINDOWS\SYSTEM\COMMAND.COM

Your antivirus software detects a boot sector virus. What is a valid option for removing the virus?

1.   ?    Run Scandisk
2.   ?    Run fdisk /mbr
3.   ?    Run format c:/s
4.   ?    Reload the operating system by using an unattended installation

You installed Windows NT Workstation 4.0 on your Windows 98 computer so that you can dual boot. After installation you try looking for data on your Windows 98 partition but cannot see it. What is the problem? The Windows 98 partition _________-

1.   ?    is formatted with FAT16
2.   ?    is formatted with FAT32
3.   ?    was deleted during the installation
4.   ?    is not set as active in the Windows NT settings