What is the main function of a WINS server on the network?

1.   ?     It assigns IP addresses
2.   ?    It assigns computer names
3.   ?    It resolves NetBIOS names to IP addresses
4.   ?    It allows dual booting between operating systems

A customer wants to set his new computer to use a data/fax internal modem to dial up to an internet service provider (ISP). He has joined the ISP and has all of the ISP information. What should you do first to accomplish this goal?

1.   ?    Obtain an ISP account after installing PPP and dial up networking
2.   ?    Install dial up networking in TCP/IP and setup all appropriate settings
3.   ?    Install PPP and dial up networking after establishing a new account with an ISP
4.   ?    Obtain an account from an ISP then reinstall the modem TCP/IP and dial up networking

In Windows 2000 where should you go to join a group or domain?

1.   ?    Membership manager
2.   ?    Network and dial up connections
3.   ?    Device Manager
4.   ?    System properties

In a Windows 2000 system where you can you go to confirm which type of network interface card you have installed in your system?

1.   ?    Control panel, ports
2.   ?    Control panel, networks
3.   ?    Control panel, system
4.   ?    Network neighborhood

In Windows 9x you have multiple monitors connected to your computer and you are unable to drag a window from one screen to another. What could be causing this problem?

1.   ?    Video refresh rate is set to high
2.   ?    The windows you are trying to drag is maximized
3.   ?    Video resolution is different on both the monitors
4.   ?    Application does not support multiple monitors

Which Windows 98 utility can be used to improve the access time on a hard disk?

1.   ?    FDISK
2.   ?    DRIVESPACE
3.   ?    DISK CLEANUP
4.   ?    DISK DEFRAGMENTER

Which protocol must be used on a network where the Windows 2000 clients are granted Internet access?

1.   ?    TCP/IP
2.   ?    Internet
3.   ?    NWLINK
4.   ?    NETBEUI

The system you are working on boots up with the error message 'no operating system'. Which command gets rid of the problem?

1.   ?    OS.EXE
2.   ?    SYS.COM
3.   ?    FDISK.EXE
4.   ?    REPAIR.COM

Your Windows 98 system has a Windows 3.1 application. The print command is not responding. Which command should you type at the run command line to help you troubleshoot the problem?

1.   ?    MKCOMPAT.EXE
2.   ?    PRTCOMPAT.EXE
3.   ?    Make COMPAT.EXE
4.   ?    WIN31.PAT.EXE

You are trying to run multiple programs on a Windows 95 system and are receiving an out of memory error. Why may this occur?

1.   ?    Synchronize buffer is too small
2.   ?    Bandwidth has been reduced due to virtual memory usage
3.   ?    Dynamic swap file is too large due to fragmented space on your lost drive
4.   ?    The dynamic swap file is limited due to the small amount of free space on your host drive

A user clicks the print shortcut icon on standard tool bar of the application and the document prints to the wrong printer. What should you do to correct this?

1.   ?    Set the desired printer as default
2.   ?    Change the desired printer driver
3.   ?    Drag the desired printer to the desktop
4.   ?    Change the desired printer's location on the network

What should do you first if your Windows NT 4.0 system will not boot?

1.   ?    Go to safe mode
2.   ?    Restore from backup
3.   ?    Use the last known good configuration.
4.   ?    Reinstall NT using three boot disks and the CD

After a certain Shareware package is installed on your Windows 98 system, the computer no longer starts and you suspect a damage of the registry. To restore a backup copy of registry which command line utility could you run from MS-DOS?

1.   ?    CHKREG
2.   ?    SCANREG
3.   ?    SCANDISK
4.   ?    CHKDSK

What is a dynamic IP address?

1.   ?    WINS assigned address
2.   ?    DHCP assigned address
3.   ?    Manually entered address
4.   ?    Permanent assigned address

A customer with a Windows 9x system can't print but the printer is online and print jobs are queued. What could be the problem?

1.   ?    Spooler is overloaded
2.   ?    Work off line printing is selected
3.   ?    The printer is energy-restrict mode
4.   ?    The printer and CPU frequencies are mismatched